top
+
Home Privacy Policy

Privacy Policy

At SIMS, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health-related information. This privacy policy outlines how we collect, use, store, and protect the information you provide through our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Full name, phone number, email address, age, gender, and city.
  • Medical Information: Health concerns, prior medical history (if voluntarily submitted), and appointment details.
  • Technical Data: IP address, browser type, device type, referral URL, and cookies (for analytics and security).
  • Communication Data: Messages submitted via contact forms, WhatsApp, or email.

2. How We Use Your Information

Your information is used to:

  • Respond to your inquiries and appointment requests.
  • Schedule consultations with Dr. Senadhipan or the hospital team.
  • Share updates, health tips, or treatment information if you opt-in.
  • Improve our website and patient experience.
  • Ensure security, fraud prevention, and legal compliance.

3. Sharing of Information

We do not sell or rent your personal data to third parties.

We may share your information only with:

  • Internal medical and administrative staff for appointment coordination.
  • Trusted third-party service providers (e.g., website hosting, marketing platforms) who are bound by confidentiality agreements.
  • Law enforcement or regulatory authorities, if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we encourage you to avoid sharing sensitive medical information through unsecured channels.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand how users interact with our website
  • Improve content and functionality
  • Analyze traffic using tools like Google Analytics

You may disable cookies in your browser settings, but some site features may not function optimally.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate data
  • Request deletion of your data (where legally permissible)
  • Withdraw consent for communication at any time

To exercise these rights, email us at: [Insert official email address]

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies separately.

8. Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact:

SIMS Hospital
Email: [Insert email]
Phone: +91 95265 50035
Website: https://keyholesurgerykerala.com